Case Study - R30 Cutter Mixer for Smooth Cream Cheese

This article shares the experience of a high-end baking central kitchen in selecting a cream cheese mixer. The customer initially intended to use equipment from the internationally renowned brand Robot Coupe, but later chose a cost-effective domestic alternative–our R30 high-end vertical cutter mixer machine. You can see the detailed case study below to know the selection process.

I. Customer Background and Needs

The customer in this case is a high-end baking central kitchen specializing in the production of various baked breads and pastries. Fillings are commonly used in baked goods. They previously used a standard stand mixer for cheese mixing, which only had a mixing function, resulting in low production efficiency and insufficient smoothness. Therefore, they planned to look for a more efficient cheese sauce mixing machine to produce a smooth cheese sauce.

II. Selection Process: From International Brands to Domestic Alternatives

When the customer first started searching for equipment in the market, they were very interested in the internationally renowned Robot Coupe brand cutter mixer.  Such type mixer combines chopping and blending functions. They later contacted us for equipment consultation and comparison.

2.1 Initial Intention: Robot Coupe

The customer initially favored Robot coupe, this brand enjoys a high reputation in the catering and baking industries.

The customer stated: "The Robot Coupe is indeed excellent, but the price is simply too high. We'd like to look for similar devices in China that offer better value for money."

2.2 Domestic Sourcing: Discovering Our SLCM Series

When the customer was looking for alternatives in the domestic market, they came across our SLCM series high-end version R30 model cutter mixer.

Why did the customer choose us?

2.3 Customer's Core Considerations

1)Sufficient Speed:

The customer mainly processes baking sauces such as cheese sauce and cream cheese spreads, which do not require extremely high speeds. The maximum speed of our R30 cutter mixer in below picture is 3000 rpm, it is more than sufficient for chopping, stirring, and mixing cheese.

2)Electric Tilting for Easier Work:

We have specially designed an electric tilting function, controlled by a PLC touchscreen, to tilt the pot and discharge the contents, making it much easier and less strenuous.

3)Smarter PLC Touchscreen Control:

Compared to the Robot Coupe's traditional button control, our R30 uses PLC touchscreen control, which allows:

● Precisely setting the homogenization speed

● Setting the homogenization time

III. Final Solution: SLCM Series R30 Chopping and Mixing Machine

After comparing and analyzing, the customer's final solution is the R30 model cutter mixer. Following are the technical information of the device:

3.1 Equipment Configuration

3.2 Core Functions

IV. Customer Feedback

The equipment is currently in use in the customer's production workshop, and the customer is very satisfied with its performance. Below is a video of the equipment operating in the workshop, sent by the customer:

V. Summary

This case study illustrates the complete decision-making process undertaken by a high-end central bakery kitchen when selecting a cream cheese mixer:

If you are also in the market for a cheese mixer, please contact us. Our equipment can be customized to meet a wide range of specific functional requirements.